Branch Banking and Trust (BB&T), is a regional bank with an operations base in Winston-Salem, North Carolina. BB&T established itself in 1872 as Branch Banking Company, a community bank seeking to provide security for local consumers and investors. Over the decades, BB&T has steadily grown into a reliable community partner and a trusted lender in more than twenty different regions throughout the United States. They remain a largely values driven company and seek executive staff, board members, and branch employees that align with the overall company vision and goals.
 

Management Team

 
At the time of publishing this review, Kelly King, the CEO and company Chairman of the Board, leads a team of thirteen executive officers that oversee the operations of the entire organization. In addition to the executive leadership team, BB&T utilizes twenty Regional Presidents to manage districts within their reach – spanning from Texas to Pennsylvania.
 

Community Banking Initiatives

 
True to their small town roots, BB&T prides itself on community partnership initiatives. They believe in complete transparency when feasible, and this characteristic shows when they have merged with struggling local banks. Customers comment on the seamless transitions and appreciate the advance notifications and clear communication from BB&T management teams. They make their presence known in their local communities by investing in a number of meaningful ways. BB&T affiliates may donate their time to local organizations creating change in the community, and they may offer funding for worthy causes such as school enhancements, local parks, cultural events, and art exhibits.
 

Commercial Banking

 
Commercial lending, credit cards, and other necessary banking options are also available at BB&T. They feature insurance products for commercial groups and assist with other financial management goals. Services designed to accommodate commercial accounts include treasury management and capital markets analysis, which is a significant help for growing businesses who do not have dedicated staff in these areas. BB&T even features intellectual capital information and services for commercial customers looking into the future of their business needs. Risk management solutions offer businesses a way to analyze their investments and make sound financial decisions.
 

Retail Banking Options

 
Consumers will find a plethora of banking options with BB&T. From prepaid debit cards for young people learning financial responsibility to complete wealth management services, BB&T has retail banking covered. They offer a full line of personal banking options, most with online features. BB&T automatic teller machines are available in a wide variety of locations, including local grocery stores, gas stations, and stand alone kiosks for customer convenience. Savings options are competitive and include Certificates of Deposit, savings accounts, various investment opportunities, and Individual Retirement Accounts. Personal and auto loans, along with mortgage options, are available to qualified BB&T customers at competitive interest rates.
 

Small Business Operations

 
BB&T business services range from standard lending options and business checking and savings accounts to a much more personal service option. They offer retirement services and small business insurance services. In addition, BB&T has a full service business planning team that works with small business owners to help them launch a new business and grow existing businesses in a profitable and sustainable manner. Local branches may offer workshops on various topics for entrepreneurs and there are many informative articles and tutorials available for business owners on a tight schedule to take advantage of online when the time is right for them.
 

Merchant Services

 
BB&T partners with local and national merchants to provide credit card processing services and other related services. They feature a Merchant Assurance Program that provides prompt service to business customers experiencing technical difficulties or other urgent concerns. BB&T is dedicated to customer satisfaction and will waive early termination fees for merchant services for business customers who are able to find a better solution to their financial needs. If you are interested in finding a credit card processor for your business, check out our list of top rated payment processing companies.