TouchBistro Review

Our Rating:
Fair 4.0 / 5.0
Third Party Ratings:
SUBMIT REVIEW

It’s difficult to make it or sustain business in the restaurant industry, but the TouchBistro point of sale system is helping to change that. This Toronto based company was designed for restaurant people, by restaurant people. Their goal is to help restaurateurs deliver exceptional customer service, make more money, and simplify business decision making. TouchBistro POS is a mobile iPad-based POS that assists your servers in providing better service and generating more sales. It can automatically alert your staff with suggested upsells at the right moment. Guest can upgrade their meals through the self-ordering kiosk. The TouchBistro point of sale system was created for cafes, restaurants, bars, and any other business that has a menu.
 

How Does It Work?

 
TouchBistro is climbing to the top of the market and has already received several honors and industry awards. The low-cost hardware setup is simple with licensing fees cheaper than compared to their competitors. TouchBistro customer reviews praise the modern look and feel and the ability to handle menu selections, seating and table assignments, split tickets and tabs, order taking, daily sales reports, and wireless transfer of orders to the kitchen. Patrons can pay table side with the option of receiving a receipt via email. Restaurants can complete their tasks with efficiency and speed. Your staff will have more time to create a positive dining experience for your guests while focusing on customer service. TouchBistro comes with over 200 special features to help you run your restaurant more smoothly.
 

What Is Included In The Fee?

 
Each TouchBistro license equals one register. Plans include free updates, 24/7 customer service, unlimited users, cloud reporting and analytics, full table side and quick service POS features, easy-to-use software, detailed user interfaces, all for a reasonable price. You’ll have exclusive access to the online VIP community, where you can network with your peers in the restaurant industry. You can submit requests for new features, learn tips and tricks, and get the inside scoop about their latest updates.
 

Cloud-Based Reporting And Analytics

 
TouchBistro doesn’t require Wi-Fi or internet and is locally-installed. For a standard subscription, your restaurant is managed and run using only one iPad. If you need two or more iPads, they will all communicate with each other and operate in sync using the Pro Serve Application on a Mac Mini. TouchBistro provides cloud-based services for you to review restaurant data and view reports, as well as creating/modifying your menu. You’ll get real-time insight regarding your business with minute-by-minute performance that you can access remotely anytime.
 

Ease Of Use

 
The TouchBistro interface is simple and easy to navigate through. It’s attractive, and sleek design is just as important as it gives the menu a pop of color and high-resolutions of each dish. According to many TouchBistro reviews, they recently upgraded the system to allow you to import your own menu from a TouchBistro server. The check splitting function takes only a few clicks to divide items between various parties. You can customize everything from where the buttons are placed on the screen to the look of your menus.
 

Hardware & Operating System Requirements

 
TouchBistro POS runs on either the iPad Mini or iPad. If you choose to run more than one Apple device, you’ll need a local server for optimal performance. TouchBistro offers hardware packages to its customers for their convenience, otherwise, you can purchase your own hardware products. It’s important to note, that while your POS wireless network doesn’t need an internet connection or Wi-Fi to work, your payment gateway will need a wireless connection. Unfortunately, in the event your internet goes down, you cannot process payments by credit card.
 

Compatible Credit Card Processors

 
Moneris
TSYS
Worldpay
iZettle
Chase Paymentech
Square
Paypal
All other processors are compatible through TSYS’ Gateway

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Recommended Processors

If you are a low risk merchant looking for a credit card processor, we recommend checking out ProMerchant. If you operate a high risk business or have been told by processors that your business is hard to place, we recommend checking out Flow Payments.

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